Ombudsman

Sarah-Beth Trudeau
Office: Room 1379 - Pavilion A
Telephone: (514) 734-2618
Fax: (514) 734-2636
Email: sarah-beth.trudeau.chsm@ssss.gouv.qc.ca

The hospital has an ombudsman who can help to resolve the concerns/complaints of patients or their families.

The ombudsman is available from Monday to Friday to receive complaints and answer requests for information.

While in the hospital, patients should discuss their concerns first with their doctor and nurse.

If the issues are not resolved, the ombudsman can then be reached.

Should you wish to lodge a complaint, you may contact the ombudsman or click here to download the complaint form.
 

 

 

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